Frequently Asked Questions
What kind of creative activities do you offer?
We’re just getting started—so far, we offer two beautiful kits: one for hand-built pottery using air-drying clay, and one for exploring watercolour painting. But this is only the beginning! Our dream is to help you discover a whole world of creative expression. We’re already working on new kits and have plenty of ideas in the works.
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Do you offer workshops or team-building events?
Yes, we do, but for larger groups (around 15 people). Whether you're planning a team bonding activity, a wellness session, or a creative workshop, we would be happy to co-create something with you.
If you’re looking to go deeper, in the well-being aspects or artistic technics, we collaborate with artists, therapists and coaches. We offer group discounts and create personalised packages depending on your needs.
What about the quality of the products?
We carefully select each material in our kits. We spend time testing, comparing, and sourcing products that are not only high-quality but also the most responsible choices available. For each kit, we collaborate with expert artists to ensure it meets both creative needs and our material standards
We’re always learning and improving, and we welcome any suggestions or feedback you may have.
Do you offer wholesale ?
Yes, we do. Please contact us.
What is your shipping and return policy ?
Go to our specific page : shipping and return policy
Questions about your order?
We’re here to help. If you have any concerns or need to reach out about your order, please email us at info@moment-store.ch
About Our Pottery Kit
What type of clay do you use?
We use air-drying clay—no kiln or oven needed. It’s perfect for decorative pieces, but please note that it's not food-safe or waterproof.
What shapes, creations can I make with the clay ?
No wheel nor kiln is needed here. You can explore all the hand building techniques without having to stress about firing constraints. Giving you the space to explore freely.
Examples of what you can create: sculptures, wall-hangings, vases (for dried flowers or with a glass to hold water for fresh flowers), candle holders, games, jewellery holders and many more !
Can I add colour to my pieces?
Yes! You can use the selection of natural colours from the brand La Nouvelle Vague Couleurs who works perfectly on this clay. You can seal the colour with our included varnish or leave it raw for a more natural look. Note that if left unvarnished, the colour may fade slightly over time and may transfer on your fingers.
How should I dispose of leftover clay?
Save them for your next creation in a closed plastic bag! If dried, you can reclaim the clay. Follow the step by step included in the kit.
Please don’t throw clay lumps down the sink—they can clog your pipes. It's fine to wash your hands with water, but for any unused or dried bits of clay, simply dispose of them in your general waste.
How do I use clay safely?
Clay is safe to use when handled with care. As we explain in our guides, always work with damp or moist clay and avoid inhaling dry dust. Clean up using a damp cloth to prevent inhaling clay paritcules.
About Our watercolor Kit
What are the components of your watercolours?
Our watercolours are made with non-toxic pigments that are safe for both people and the environment. They also contain natural ingredients like gum arabic, honey, and essential oils to create smooth, vibrant colours.
What are the glitters made of?
Mica is added to add to create an effect to some colours. Mica is a natural mineral—you might recognise it as the tiny sparkling stones often found in sand on the beach. It’s safe, biodegradable, and adds a magical touch to your creations.
Are the watercolour pans standard size?
Yes, they are! Our pans fit perfectly into standard-size metal watercolour palettes, so you can easily refill or mix them with your existing setup.